Our Customers

Why They Chose Winter Park National Bank

Alan Weinstein, CPA

AW: I have been a customer of David and Sid’s for approximately 20 years, developing a personal and professional relationship with them and this bank.

AW: The history of customer service, getting things done, treating me fairly and their proven track record.

AW: It’s more the ability to deal with any issue that may come up. Their response time and customer service, the ability to call up and talk to somebody. 

AW: Winter Park National Bank has the ability to deal with and find resolutions to problems and situations quickly.

AW: I like to be able to pick up the phone or email and get quick responses and have them understand my family, my relationship with them and my banking needs. 

AW: "Superior."

Managing Partner

Thomas and Zurcher, P.A.

CZ: I’ve had a relationship with Sid, David and Debbie for several years and one of the things that has been nice about them is that they’re not just a tagline. They’re not that big, impersonal bank, and they really do take an interest in their clients.

CZ: I think just having that personal banking relationship. 

CZ: I think it’s a more authentic one-on-one relationship so that we have that personal touch and when you see them out in the community they know you. They actually get to know their customers, which is amazing. 

CZ: I think the most important thing is, I’ve worked hard to build up my client base and when you give out a referral that is a reflection on yourself.  You want to make sure that you're referring to someone that treats that professional relationship the same way that you would. They take the care, time and thoughtfulness to make sure that they are truly developing that professional relationship, and it’s a good reflection on you when you refer someone to the bank.

CZ: Well, there are times where you don’t know what might come up, but when the unexpected does, you want to pick up the phone and talk to somebody you can trust – that you can depend on, that you can have confidentiality with. 

CZ: "Caring."

Owner

Kobe Japanese Steakhouse

CN: Since the bank opened– from the beginning. I know most of the people that opened the bank.

CN: I had a good relationship with the people in management in the bank and they also provide a very good personal touch to banking.

CN: Well, personable. And they’re always quick to get a response to us.

CN: They are very flexible. That is what I like. They are able to tailor to my needs.

CN: They are responsive and friendly.

CN: “Yours.” It’s your community bank. We are in a service business, so the key to banking for us is not the cost but the service. We value good service.

Office Manager

Dean, Ringers, Morgan & Lawton, P.A.

RD: We opened our account when the bank first opened. I have known several of the people that work here in past banking relationships.

RD: We really appreciated the relationship we have had with some of the major players here in the past and wanted to continue that. We really like the idea of working with a community bank. It’s much more personal.

RD: They have always been very helpful.

RD: It’s a much more personal service and they always take care of things. I have personal accounts as well as business accounts.

RD: If they’re not used to banking in a place where you have very good personal service and a relationship with your banker, they would just be enamored coming to a bank like Winter Park National Bank.

RD: “Family.” They make you feel like family.

Owner

Antonio’s Maitland

GG: I liked that it’s a smaller, community bank.

GG: The level of personal attention is a key differentiator.

GG: It’s all about the professionalism, relationships and friendships.

GG: I’m an independent businessperson, so I prefer to do business with independence. Anytime I call, I know the person I’m going to talk to. It’s all about personal relationships.

GG: “Professional” and “friendly.”

Owner / Board Certified Dermatologist

Knight Dermatology Institute

MK: I have been a customer of Mr. Dotherow and Mr. Cash’s for a good decade, and when they chartered Winter Park National Bank, we were one of the first clients to come over and join them.

MK: I think when it comes to choosing the right banker for us it’s all about personal relationships. And the fact that you can pick up the phone and reach people who you know, see socially and feel at home with and at peace with your money and with your wealth. 

MK: Well, I think our needs are traditional but the nice thing is, we can have all of our needs met here at the bank.

MK: Banking, like medicine, is about trust, that feeling of security in your transactions and the fact that you’re taken care of.

MK: It is very important for me to deal with people who are part of this community – who are not only banking with this community, but are also a part of this community and have a stake in the success of this community. 

Retired

Former President of Aagaard-Juergensen

RB: Since they opened their doors.

RB: The key factor was the people. I knew David and Sid and had some acquaintances with Jeff. Sid and I go back to the 70's.

RB: The services that we had at the previous bank, we have those same services, but knowing David and Sid, if I need something, I can pick up the phone and talk to them. The decisions at Winter Park National Bank are made right here locally.

RB: Well, it’s personal. I don’t feel like a number.

RB: Well, they return your phone calls and they do what they say they’re going to do.

RB: Because they’re local and you get to know the people. The decisions are made locally and not out-of-state. At bigger banks, most of the decisions are made out-of-state, not locally.

RB: Reliable. That’s the main reason to have a personal relationship with your banker.